Your questions, answered
What services does Futro provide?
Futro offers a range of flexible, scalable marketing solutions, including brand identity development, content creation, social media management, email marketing, website development, and physical advertising support tailored to meet the specific needs of start-ups, small and medium sized businesses.
How do I know which package is right for my business?
We recommend starting with a consultation where we can discuss your specific goals and challenges. From there, we can help you understand which package or service aligns with your needs and budget.
What is the typical process for onboarding a new client?
Our onboarding process involves an initial consultation to understand your goals, followed by a strategy session where we outline our approach, set clear expectations, and define key milestones to ensure alignment from the start.
Will I have a dedicated point of contact?
Yes! Each client is assigned a dedicated account manager or marketing coordinator who will serve as your main point of contact, ensuring consistent communication and personalised support throughout our engagement.
How do you measure the success of your campaigns?
Success looks different for every campaign, and we tailor our approach to align with your goals. For social media, we track key metrics like follower growth, engagement, reach, and conversions. For email marketing, we monitor open rates, click-through rates, and audience interactions. Beyond the numbers, we focus on real impact – how well your marketing drives brand awareness, customer engagement, and business growth.
Through regular strategy sessions, we review performance data with you, identify opportunities for improvement, and refine our approach to ensure continuous progress.
Can I get a custom package based on my specific requirements?
Absolutely! We understand that each business is unique, and we’re happy to create customised service packages tailored to your specific needs and goals to ensure you get the support you require.
What should I do if I’m not satisfied with the services?
Your satisfaction is our priority. If you have any concerns about the services, please reach out to your account manager. We encourage open communication and will work with you to address any issues and adjust our approach if necessary.
How can I get started with Futro?
Getting started is simple! Contact us via our website, email, or phone to schedule an initial consultation. We look forward to understanding your needs and discussing how we can support your business.
